Getting Started

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Tue, 12 Jul, 2016 at 5:52 PM
Google AdWords Integration
This article is here to explain on how to setup your Google AdWords integration in Call Dynamics. Step 1: Log in to the Control Panel, a...
Mon, 29 Aug, 2016 at 4:48 PM
Google Event Integration
Creating conversion goals in Google Analytics and Google Adwords Custom Reporting in Google Analytics In a web browser, open https://control.call...
Tue, 6 Sep, 2016 at 1:47 PM
Setting up Whisper on your account
Whisper is a clever solution to identify calls that are coming through your number. Whisper works by playing a short audio file as you answe...
Fri, 16 Sep, 2016 at 9:30 AM
How to get keyword data from AdWords
To be able to get the keyword data from Google AdWords clicks, we only need to turn on ValueTrack Parameters, and enable auto-tagging (there is nothing tha...
Fri, 19 Oct, 2018 at 9:45 AM
How to setup an Interactive Voice Recording (IVR)
Step 1: Record an IVR Message that instructs the caller what options are available. Example: Please press one for sales, or two for accounts. Step 2: U...
Wed, 17 Oct, 2018 at 12:12 PM
How to remove Voicemail
This guide will assist you in removing Voicemail from your Call Routing. Step 1: Log into your Control Panel Step 2: Click on Call Routin...
Fri, 28 Oct, 2016 at 2:49 PM
Changing your Voicemail
Changing your voicemail is a two-part process - Uploading your recording, and setting it as your voicemail message  Upload Your Recording: To uploa...
Tue, 2 Oct, 2018 at 10:16 AM
How to adjust where your calls are routed to
To adjust where your calls are routed through to, just follow these steps: 1. Login to your Control Panel at https://control.calldynamics.com.au 2. Se...
Mon, 3 Sep, 2018 at 12:50 PM
How to add a Whisper
To add a Whisper, just follow this two-part process: Upload Your Whisper Recording: To upload your recording, first you will need a create a recording ...
Thu, 9 Feb, 2017 at 9:20 AM